Frequently Asked Questions
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Why choose Global Detail Supply?
Our products and tools are carefully chosen and strategically built to be effective, efficient, and safe for high value surfaces like your aircraft. We stand behind our products because they're the same gear we trust and use ourselves every day. We don't cut corners and neither should you.
What sets apart the premium microfiber drying towels in the GDS Signature Line?
The microfiber drying towels in our Signature Line were carefully designed by an experienced aircraft detailer who was looking to solve the problems pros deal with every day.
Our towels were designed to not only provide a flawless finish with no streaks or swirls, but to also help extend the life of your aircraft’s surfaces for long term durability.
Each towel features ultra absorbent dual layer microfiber, so you can flip it mid job and keep drying with a fresh side for added absorption and efficiency.
For The MagDry™ specifically, the magnet embedded corners allow you to stick it and forget it. No worry of dropping or contamination before the job is complete.
All of these reasons and more allow you to achieve higher quality results while using less towels overall (which in turn means less laundry).
Additionally, we provide three size options to address interior, exterior, large and small surfaces.
How do I wash and care for microfiber towels to keep them performing?
For best performance and longevity, we recommend only washing microfiber with Micro-Restore Microfiber Detergent Concentrate. Unlike many household detergents, it’s made to clean microfiber without additives like bleach or fabric softeners that can break down fibers or clog them over time. It also helps remove heavy residues like wax, oil and grease so your towels stay absorbent and work like new.
Directions: Add 2 ounces of microfiber towel detergent to standard size (8 gallon) loads. For larger loads or heavily soiled laundry, add 3-6 ounces. As a prespotter: dilute 1 part concentrate with 3 parts water. Apply to stain and launder as usual.
What payment methods do you accept?
Is my payment information secure?
Yes. We use Shopify’s secure checkout, which encrypts your data during transmission and processes payments through trusted, PCI compliant payment providers. Your full card details are handled securely and are not stored on our site.
How much is shipping?
When will my order ship?
How long does it take for my order to arrive after it is shipped?
What is your return and exchange policy?
What should I check before using any cleaner on my aircraft?
Start with your Pilot Operating Handbook (POH) and manufacturer guidance for approved cleaning agents and material care. When in doubt, test any product on a small, inconspicuous area first. And if a product can’t clearly explain what it’s safe on (paint, metal, acrylic, leather), that’s your sign to skip it.
Do hangared aircraft still need protection products like sealants or wax?
Yes. Hangaring helps, but it doesn’t eliminate UV exposure, runway grime, bugs, moisture, or handling wear. Protective products help reduce oxidation, staining, and surface degradation, and they make routine cleaning faster and safer.
Why shouldn’t I use regular household cleaners on aircraft surfaces?
Household cleaners are formulated for kitchens and bathrooms NOT aircraft paint, acrylic, metals, leather, or sensitive interior materials. Many are too harsh (or leave residues) and can cause dulling, staining, premature wear, or long term damage. Aircraft safe products are designed to clean effectively without compromising the surface you’re trying to protect.
What’s the risk of using “all purpose” detergents or degreasers on an aircraft finish?
High strength detergents can strip wax/sealant, dry out materials, and accelerate oxidation. Degreasers can be especially risky around paint, plastics, and interior surfaces if they’re not aircraft approved. In short: the wrong chemical can turn “quick clean” into “expensive fix.”
What towels should I avoid on aircraft windows and paint?
Avoid paper towels, bath towels, shop rags, and random microfiber of unknown quality. Coarse fibers, cheap blends, or dirty towels can create swirl marks and micro scratches especially on acrylic and high gloss finishes. Use microfiber that's purposefully built, clean, soft, and dedicated to the surface you’re working on.
How do swirl marks happen during drying, and why does the towel matter so much?
Drying is where a lot of damage happens. Dragging, slipping, or using a towel that isn’t truly soft/clean can create fine scratches that show up as swirls in natural light. A premium drying towel reduces friction and grabs water efficiently so you don’t need to “work” the surface as hard. Let the towel work harder than you do.
Why are household glass cleaners a bad idea on aircraft windows?
Many household glass cleaners contain ingredients (like ammonia) that can damage plastic transparencies, leading to hazing, crazing, or micro cracks. Even if it looks fine today, repeated use can cause visibility issues over time.
What’s the safest way to clean acrylic windscreens and windows on an airplane?
Use an aviation safe window cleaner designed for acrylic/plastic transparencies, and wipe using high quality microfiber (not paper towels). Acrylic scratches and hazes far more easily than glass, so the goal is gentle cleaning with the right towel.
Are your products safe for automotive and marine use too?
Yes.
How do I contact you if I have more questions?
Please fill out the form on our Contact page and we will be in touch shortly.